Recruitment, Selection and employee retention plays a vital role in Logistic Industry

In current context all organizations demand maximum commitment, dedication and effort from employees to improve the operational efficiencies Meanwhile employee’s expectation from employer in terms of monetary benefit and non-monetary benefits also has increase to great extent (Koshy and Suguna, 2014). Employee performances have direct impact with job satisfaction and employee commitment to perform the job role. Improving the performance of workforce will make employees loyal to the organization and engaged with business to achieve common objectives (Nguyen, 2015). Effective and transparent performance appraisal system will enhance the performance level of employees (Sang, 2005). As per Rahman (2006) comprehensive performance appraisal system will lead to improve the commitment level of employee. Performance appraisal system plays a vital role in improving the quality and the productivity of organization (Lee and Lee, 2007).   Performance appraisal is a process which evaluate ef...

  Many researchers have found and developed different types of theories to explain the factors and importance of employee motivation for job satisfaction. Multiple theories have been developed by different theorists under four main categories of equity theories, need theories, expectancy theories and task and goal employee motivation theories (Al-Madi et al., 2017).   As per Maslow’s theory of motivation people including employees are desire to become self-actualizing and the full potential is an area that has not discovered yet (Ramlall, 2004), and extent to which the employees are fulfill the needs, they are motivated and work towards to achieve targets (Sandhu et al., 2017). People increase desires of life and prioritize the needs according to the importance levels ( Badubi, 2017).   Figure 01 explained the Maslow’s hierarchy of needs. Conrad, Ghosh and Isaacson (2015) described that according to Maslow’s need-hierarchy theory employees have five level of needs...

Employees are the most vital asset in the organization who drive the organization towards the success (Mohsen et al., 2004). Therefore, organization should ensure the job satisfaction and motivation level of workforce. Organization with committed and motivated workforce who work to their full potential, has the competitive advantage in the market (Mohsen et al., 2004). As per Mohsen et al. (2004) in service industry, organizations are competing in the market through quality of service offering to the customers. Employees who motivated will make the difference and ensure the customer satisfaction by delivering best quality service.   Certo (2000) defines motivation as, “the inner state that causes an individual to behave in a way that ensures the accomplishment of some goal”. Motivation refers to forces within or external which creates enthusiasm in a person to pursue towards a course of action (Daft, 2003). Level of motivation can be identified through the level of energy, comm...